Service Process

Service Process

From design review and material selection to production, inspection, packing, delivery, installation support and warranty, our process keeps the full project workflow connected.

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Visual Process Map

One Picture Workflow from Inquiry to After-sales

This diagram-style module turns the service process into a single visible path, matching the hand-drawn process requirement before the detailed step cards.

01

Project Consultation

Confirm space type, drawings, room list, stone category, furniture category, budget range and destination.

02

Design and Material Matching

Match marble, granite, engineered stone, quartz, tiles, cabinets, sofas, tables, chairs, doors and windows by style.

03

Quotation Reference

Prepare quotation references by drawings, material grade, thickness, finish, quantity, hardware and delivery method.

04

Production Follow-up

Track stone cutting, furniture customization, cabinet fabrication, door / window production and finish confirmation.

05

Quality Inspection

Check dimensions, surface finish, color consistency, accessories, packing labels and loading sequence before shipment.

06

Delivery and Installation Support

Coordinate packing list, shipment files, installation drawings, remote support and after-sales warranty records.

One-stop Stone and Whole-house Customization Process

Use one visible workflow to connect raw stone selection, furniture customization, cabinet / door / window production, delivery and installation support.

Stone whole-house customization process

Process Image

From material confirmation to finished project delivery

The service page now works as the visual process page requested in the architecture: customers can understand every step before sending drawings or requesting quotation.

Full Service Flow

Each stage has a clear input, output and customer confirmation point, reducing repeated communication and preventing production mistakes.

01

Project Consultation

Confirm space type, drawings, room list, stone category, furniture category, budget range and destination.

02

Design and Material Matching

Match marble, granite, engineered stone, quartz, tiles, cabinets, sofas, tables, chairs, doors and windows by style.

03

Quotation Reference

Prepare quotation references by drawings, material grade, thickness, finish, quantity, hardware and delivery method.

04

Production Follow-up

Track stone cutting, furniture customization, cabinet fabrication, door / window production and finish confirmation.

05

Quality Inspection

Check dimensions, surface finish, color consistency, accessories, packing labels and loading sequence before shipment.

06

Delivery and Installation Support

Coordinate packing list, shipment files, installation drawings, remote support and after-sales warranty records.

Business Line

Raw stone → whole-house furniture → cabinets, doors and windows

This service logic follows the business line in the original structure. Stone materials solve floors, walls, countertops and feature surfaces; custom furniture and cabinets solve storage and room functions; doors and windows complete the finished product package.

After the product package is confirmed, project cases and factory capacity prove the landing ability, while service flow and download tools help customers prepare files faster.

One-stop stone customization showroom

What Customers Need to Prepare

These files make quotation and material matching faster.

Drawings

Floor plans, elevations, cabinet drawings, opening sizes and stone layout references.

Space Type

Home, villa, hotel, apartment, restaurant, office, showroom or commercial project.

Material Preference

Marble, granite, engineered stone, quartz, tile, wood finish, metal color and hardware preference.

Budget and Timeline

Target budget, delivery country, expected shipping date and installation schedule.

Kindly send us your project details. We will quote for you within 24 hours.

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